MSP’s software can be used within the process of buying a machine tool. Once the 5-axis machine tool has been purchased, it is then built and tested or ‘passed off’ in front of the customer. This is to prove the machine’s performance is capable for the customer’s application. Once this has been approved, the machine is taken apart and shipped to the customer site to be rebuilt. At this point, it is difficult for the customer to know if the machine’s capability is as good as it was at the initial pass-off.
This process began to cause problems for a well-known machine tool manufacturer. From the time of the first pass-off in their factory in Europe to the on-site delivery to the customer in the UK, the machine’s performance had changed significantly.
There was never a clear reason for why this happened and the company’s service engineers had to try and identify the problem, however, they would often fail to do so. This caused significant delays and disruption for the customer and frustration for the manufacturer.
To solve this problem, they wanted a simple report to clearly show the similarities and differences in machine capability between the pass-off and install so they could try to pinpoint where the problems occurred.
MSP specialise in machine tool diagnostic reports and recommended NC-Checker as the product for their needs. NC-Checker works by running numerous tests on a 5-axis machine tool to check its capability. It then complies all this data into one simple report; clearly detailing the performance and highlighting where issues may be occurring.
The easy report gives the manufacturer the ability to check the capability of the machine at the pass-off and compare this against the report generated once the machine has been delivered and installed. MSP work independently of the customer and the manufacturer, therefore this report will always give impartial results.
It also allows the service engineer to identify exactly where the differences occurred and allow him to make adjustments straight away and for the right problem. Once the problem has been fixed, another Benchmark report can be generated to confirm the machine is back to full performance. This gives the confidence that the adjustments made are correct and the machine is ready to go into production.